Frequently asked questions

Do you accept NDIS self-managed and plan-managed participants?

Yes. Comfy & Cosy Care is not yet a registered NDIS provider, so we currently support participants who are self-managed or plan-managed. This means you have flexibility in choosing us as your support provider without needing NDIA-managed registration

What areas do you service?

We provide in-home support along the corridor from Victor Harbor through to Adelaide and up to Mount Barker, including the Fleurieu Peninsula, southern Adelaide and the Adelaide Hills. Get in touch if you're unsure whether we cover your suburb.

What kind of support do you provide?

We offer personal care (showering, dressing, mobility, grooming), domestic assistance (cleaning, meal prep, laundry, home organisation), overnight care, skill building, and continuity of care with consistent, familiar support workers.

How do I get started?

Contact us by phone on 0498 439 619 or email admin@comfycosycare.com.au, or fill out the enquiry form on our Contact page. We'll arrange a time to discuss your needs, goals, and funding arrangements.

Do you offer support outside business hours or on weekends?

Yes - we're available 24 hours a day, 7 days a week, including overnight care, to support participants with higher care needs. Whether you need a regular evening visit, weekend support, or full overnight care, we can build a schedule around what works for you